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Important Message about COVID-19

Following the release on 23 March 2020 of guidelines provided by the Australian Dental Association, the Australian Health Protection Principal Committee (AHPPC) and the Chief Medical Officer, our practice is now restricting dental care to patients in accordance with the prescribed framework.

If you have urgent or emergency dental needs, we are still able to care for you.

We have always adhered to the strictest of infection control guidelines and continue to do so. Every day in practice we keep you and ourselves safe from many bacteria and viruses – some worse than COVID-19! As a result, we are VERY confident your health is in excellent hands and we can continue with your routine care.

All patients and staff are being screened on a daily basis to ensure safety.

We will be unable to treat you and ask that you reschedule your appointment(s) if:

• You have been overseas in the last 2 weeks.
• You have been unwell in the last 48 hours.
• You have been in contact with someone who has been unwell in the last 48 hours.

We have introduced many additional precautions at the practice which include:

• Waiting in your car on arrival rather than sitting in the waiting room.
• Minimal additional guests at the practice - patients only (exception of one parent for children’s appointments or a companion needed to translate).
• Immediate hand washing with alcohol rub on entry for all patients and staff.
• Temperature testing on arrival.
• Pre-treatment rinsing with hydrogen peroxide containing rinse which kills COVID-19.
• Use of Rubber Dam where possible.
• Aerosol minimization.
• Additional decontamination procedures throughout the day.

As the COVID-19 Pandemic intensifies, we will further amend our regular workflows to maintain the strictest of infection control and patient safety.

At any stage if you have any queries please do not hesitate to contact our staff. We are here to help.

Best wishes and stay healthy!

Bayside Smiles